As it was expected at the beginning of April, Microsoft announced the Support of Virtual Agent, a chatbot is the one that allows the user of the Xbox to get the answer to the problems of the game. It is currently accessible only to a limited number of members of the programme Xbox Insider in the United States.
Technical support via chatbot
Chatbot developed by Microsoft to give a response to a prompt, and detailed, while avoiding the reading of the pages of the support (conditioning is necessary in order for the wizard is being tested). In fact, The Virtual Support will also find the information helpful and it will provide a solution to the problems that are associated with the konzolat, and games.
Chatbot was originally accessible to a limited number of Insajderëve to the Xbox in the United States, which they describe in the English language. Just sign in with your account, to Program the Insider on the site in the “contact Us” at the xbox.support.com to view the “ask a question”.
With a single click on the button to open the window of a chatbot, where you can type in your question. Alternatively, you can right-click on the icon of the microphone, and the search for information with your voice. If The Virtual Support can't solve, the user can contact an agent, a human (during business hours to be specific).
During the tests, it will be possible to select two types of chatbot to describe a character of the animated films, and an area of the Xbox, with the colour. However, the difference between the two is not known (possibly the only cosmetic). Microsoft recommends that the provision of feedback through the comments or by clicking on the thumbs up or down.
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